Summer plan: Delhi CM orders continuous water supply, quick complaint resolution
Delhi Chief Minister Rekha Gupta chaired a review meeting on the city's summer water management and directed officials to ensure uninterrupted supply and rapid complaint redressal. She ordered water treatment plants to operate at peak capacity and urged cooperation with Haryana to monitor ammonia in raw water from the Munak Canal. Officials announced targeted measures, expanded supply points, and 24x7 helplines along with digital systems to maintain supply during peak demand.
Why It Matters
Reliable water supply during hot weather is essential for residents, and cross-state coordination with Haryana is key since a large share of Delhi's raw water comes from there. The measures aim to reduce disruptions and improve complaint handling.
Timeline
1 Event
Delhi CM chairs summer water management review meeting and issues operational directives
Delhi chief Minister Rekha Gupta chaired a review meeting to assess the city’s summer water management plan and directed officials to ensure uninterrupted supply, swift redressal of complaints, and strict action against negligence. The meeting, attended by Water Minister Parvesh Verma, Chief Secretary Rajiv Verma, and senior Delhi Jal Board officials, ordered water treatment plants to operate at peak capacity and for authorities to coordinate with Haryana to monitor ammonia levels in raw water, given Haryana supplies over 60% of Delhi's raw water largely through the Munak Canal. Officials identified water-stressed areas and announced targeted arrangements, including increasing tubewells to 6,200 and deploying 1,210 water tankers (with 100 on standby). Supply points and hydrants were expanded, with high-demand areas such as Sangam Vihar and Chhatarpur receiving special attention. The measures come as summers typically bring water supply disruptions due to high demand; 24x7 helplines (1916 and 1800117118), a central control room, and emergency centres were established to address complaints, along with a chatbot-based system and call centres deployed in several areas to ensure uninterrupted supply.